Privacy Policy
What we collect from quote enquiries, how we use it, who we share it with — and your rights to access, correct or delete your data.
1. Scope & Introduction
This Privacy Policy describes how Qadri Sports ("we", "us", "our") collects, uses, stores and protects personal information of visitors to our website at www.qadrisports.com and prospective business customers ("you", "your"). We are a private-label hunting and shooting apparel manufacturer based in Sialkot, Pakistan, exporting to over 30 countries.
This policy applies to information collected through our website, our quote-request form, email correspondence, and WhatsApp business chat. It does not apply to third-party websites we may link to.
2. What We Collect
We collect only the information necessary to respond to your business enquiry and manage our manufacturing relationship with you.
2.1 Information you provide
- Contact details: name, company / brand name, country, email address, WhatsApp / phone number
- Project information: product type, quantity, fabric preferences, design specifications, target pricing, deadlines
- Files you share: tech packs, design sketches, reference images, signed NDAs and purchase orders
- Communication records: emails, WhatsApp messages and meeting notes
2.2 Automatically collected
- IP address, browser type, device, operating system, country (rough geolocation)
- Pages viewed, time on site, referring URL (via standard server logs)
3. How We Use Your Data
- To respond to your quote requests and provide manufacturing services
- To send sample garments, production updates and shipment information
- To prepare commercial invoices, packing lists and export documentation
- To improve our website and customer experience
- To comply with Pakistani tax, customs and corporate law (FBR, SECP)
We do not sell your data, share it with marketing partners, or use it to market your own designs to other buyers — see our Confidentiality Policy for the full commitment.
4. Third-Party Services
We use the following third-party services to operate this website. Each handles your data under its own privacy policy.
- Web3Forms — processes form submissions and forwards them to our email. Data passes through Web3Forms servers (EU / US).
- Google Fonts — serves typography. May log your IP address for font delivery.
- Google Translate — if you switch language, Google translates the page in your browser; the page content is sent to Google's translation servers.
- flagcdn.com — serves country flag images. Standard CDN logs may apply.
- DHL / FedEx — receive your shipping address, contact name and phone number for delivery purposes.
5. Cookies & Tracking
We currently use only essential session cookies needed for our quote form to function. We do not run advertising trackers, Facebook pixels or similar profiling tools. If we add analytics in the future, this policy will be updated and a cookie banner will be displayed.
6. Your Rights
Wherever you are located, we honour the following rights with respect to your personal data:
- Right of access: request a copy of the data we hold about you
- Right of rectification: ask us to correct inaccurate data
- Right of erasure: ask us to delete your data (subject to legal retention obligations)
- Right to object: object to processing for direct marketing — note that we don't run marketing campaigns
- Right to data portability: receive your data in a portable format
- Right to lodge a complaint: with the relevant supervisory authority in your country
To exercise any of these rights, email info@qadrisports.com with the subject line "Privacy Request". We respond within 30 calendar days.
7. Data Retention
We retain enquiry-stage data for 24 months from the last contact. Active customer files, signed NDAs, commercial invoices and shipping records are retained for 7 years to comply with Pakistani tax and customs law. After these periods, data is securely deleted or anonymised.
8. Contact
Data controller:
Qadri Sports
Sialkot, Punjab — Pakistan
Email: info@qadrisports.com
WhatsApp: +92 309 7555003
This Privacy Policy may be updated periodically. Material changes will be notified to active customers by email. The "Last updated" date at the top of this page reflects the current version.